基本信息
工作性质全职
职位类别风险控制
招聘人数2人
学历要求本科
工作经验5-10年
性别要求不限
年龄要求不限
招聘部门不限
工作地点上海市浦东新区太平金融大厦(上海/上海市/浦东新区)
联系方式
联系人:企业设置不公开
联系电话:企业设置不公开
职位描述
Your role :
• People management (i.e. coaching your team to successfully support daily activities, continuous and transparent communication of strategy and goals, forecasting & planning)
• Process, knowledge and skills development (i.e. coaching employees, driving organizational efficiency and ensuring service-oriented mindset.
• Ongoing improvement of status-quo by defining working standards (tools, benchmarks, best practice, shaping the industry).
• Capacity planning and productivity monitoring of daily activities with support of key performance indicators (KPIs), service level agreements (SLAs), data quality checks, evaluations and reporting.
• Escalation management (ensures timely handling of escalations, actively communicate risks and issues to senior management, define remediation plans and monitor execution closely).
• Work with other TLCS ("Trade & Lifecycle Controlling Services ") stakeholders as well as Regulatory Transaction Reporting teams to properly address issues raised.
• Actively and continually provide ideas and execute on process improvements in the exception management and data quality of submission to clients.
Your expertise :
• Minimum Bachelor degree and min 10 years of experience
• Fluency in both oral and written English, in person and remotely (English qualification will be considered)
• Basic understanding of financial market / products (FX, Rates and/or Credit)
• Experience in managing a team and coaching/ motivating others
• Experience in operational risk and controls/ operation/ regulatory transaction reporting in the financial service industry would be required
• Ability to face-off various stakeholders in different regions
• Ability to drive agendas forward, project management experience a plus
• Previous experience in a Banking Operation environment or transaction processing business would be preferable
• Excellent Microsoft Office skills would be preferred
• Knowledge on Robotics (Automation Anywhere, Cognitive solution,.etc. ) would be preferred
• Maintained key performance indicators to meet service level agreements
• A track record of delivery
• People management (i.e. coaching your team to successfully support daily activities, continuous and transparent communication of strategy and goals, forecasting & planning)
• Process, knowledge and skills development (i.e. coaching employees, driving organizational efficiency and ensuring service-oriented mindset.
• Ongoing improvement of status-quo by defining working standards (tools, benchmarks, best practice, shaping the industry).
• Capacity planning and productivity monitoring of daily activities with support of key performance indicators (KPIs), service level agreements (SLAs), data quality checks, evaluations and reporting.
• Escalation management (ensures timely handling of escalations, actively communicate risks and issues to senior management, define remediation plans and monitor execution closely).
• Work with other TLCS ("Trade & Lifecycle Controlling Services ") stakeholders as well as Regulatory Transaction Reporting teams to properly address issues raised.
• Actively and continually provide ideas and execute on process improvements in the exception management and data quality of submission to clients.
Your expertise :
• Minimum Bachelor degree and min 10 years of experience
• Fluency in both oral and written English, in person and remotely (English qualification will be considered)
• Basic understanding of financial market / products (FX, Rates and/or Credit)
• Experience in managing a team and coaching/ motivating others
• Experience in operational risk and controls/ operation/ regulatory transaction reporting in the financial service industry would be required
• Ability to face-off various stakeholders in different regions
• Ability to drive agendas forward, project management experience a plus
• Previous experience in a Banking Operation environment or transaction processing business would be preferable
• Excellent Microsoft Office skills would be preferred
• Knowledge on Robotics (Automation Anywhere, Cognitive solution,.etc. ) would be preferred
• Maintained key performance indicators to meet service level agreements
• A track record of delivery

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